Privacy Policy

At Crystal Digital Sign, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or place an order with us.

1. Business Information

Crystal Digital Sign

Shop No. 7, 1st Floor, Shayona Estate,

Near Silver Oak College, Gota,

Ahmedabad, Gujarat – 382481, India.

2. Information We Collect

We may collect the following information when you place an order or contact us:

Full Name

Email Address

Mobile Number

Billing and Shipping Address

Artwork or design files uploaded by you

Payment details (processed securely through our payment partners)

Order history and communication records

3. How We Use Your Information

We use your information to:

Process and fulfill your printing orders.

Deliver products to your specified address.

Communicate regarding your order status.

Provide customer support.

Improve our products, services, and website.

Comply with legal and regulatory requirements.

4. Design Files

All artwork, logos, images, and design files uploaded by customers remain the property of the customer. We use these files only to complete your printing order and provide related customer support. We do not sell or distribute your files to third parties without your permission, unless required by law.

5. Payment Security

Payments made through our website are processed by trusted third-party payment gateways. We do not store your debit card, credit card, UPI PIN, or online banking credentials on our servers.

6. Information Sharing

We do not sell, rent, or trade your personal information. Your information may only be shared with:

Delivery and courier partners for shipping your order.

Payment service providers for secure payment processing.

Government authorities when required by applicable law.

7. Data Security

We use reasonable administrative and technical measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

8. Cookies

Our website may use cookies to improve your browsing experience, remember your preferences, and analyze website traffic. You can manage or disable cookies through your browser settings.

9. Your Rights

You may request to:

Access your personal information.

Correct inaccurate information.

Delete your personal information, subject to legal and business obligations.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

Crystal Digital Sign

Shop No. 7, 1st Floor, Shayona Estate, Near Silver Oak College, Gota,

Ahmedabad, Gujarat – 382481, India.

We are committed to protecting your privacy and providing a safe, secure, and reliable online printing experience.